Follow-up email

Follow up without nagging

Paste the follow-up you are about to send. ToneSwap puts the ask first, drops the guilt, and makes it easy to reply.

Situation
Original
Work Email tone

Your rewrite will appear here

Length

How it works

01

Paste your draft

Your own words, however rough. Or try the example to see what changes.

02

Follow up is already selected

Keep Work Email for most messages, or pick Quick Reply for a colleague you write to every day.

03

Copy and send

The rewrite uses only the facts in your draft. Read it once, then copy it into your email.

Before and after

Real kinds of drafts, rewritten with the advice below. The rewrites keep only what the draft says: no new facts, dates or promises.

No response to a request

Draft

Hi Marco, I'm just following up on my email from last week as I haven't heard back. Did you get a chance to look at the budget numbers? Sorry for the reminder.

Better

Hi Marco, did you get a chance to look at the budget numbers I sent last week?

After a job interview

Draft

Hi Jordan, I hope you're well! I just wanted to reach out and check in to see if there were any updates regarding the Product Designer role I interviewed for on Tuesday. I'm still very interested. Thank you so much!

Better

Hi Jordan, is there any update on the Product Designer role I interviewed for on Tuesday? I'm still very interested. Thank you.

After sending a proposal

Draft

Hey Ana, just bumping this to the top of your inbox! Wondering if you had any thoughts on the proposal we sent over? We'd love to get started soon.

Better

Hi Ana, have you had a chance to review the proposal we sent? We'd like to get started soon.

How to write a follow-up email

Five rules that cover most cases.

Lead with the ask, not the history

"Any update on the proposal I sent on Monday?" works better than two lines about your previous email. The reader needs to know what you want, not that they missed something.

Assume good intent

People miss emails. "As per my last email" and "just circling back" read as blame, even when you do not mean them that way.

Make it easy to answer

A yes or no question, or a choice of two dates, gets a faster reply than "any thoughts?". The less the reader has to write, the sooner they reply.

Add something new if you can

A deadline, a shorter version of the ask, or a useful link. A follow-up that only repeats the first email is easy to ignore a second time.

Reply in the same thread

The reader sees the original under your note and does not have to search for it.

Phrases to swap

Small changes that make the same email clearer.

Instead of: Just circling back
Try: Any update on the proposal?
Instead of: As per my last email
Try: Following up on the proposal I sent on Monday
Instead of: Sorry to bother you again
Try: (Cut it.)
Instead of: Any thoughts?
Try: Does Thursday work, or should I wait until next week?
Instead of: I know you're super busy, so no worries if not
Try: Could you let me know by Friday? (If there is a real deadline.)

A template to start from

Fill in the brackets, then paste it into the box at the top to make it sound like you.

Hi [name],

Any update on [the thing] I sent on [date]?

[One line of new context, or the deadline, if you have one.]

[A question they can answer in one line.]

Thanks,
[you]

Before you send

Not sure how your email will come across? Paste it into the email tone checker: it shows the tone, the words causing it, and what to change first. To write emails like this in Gmail without copying them here, add the Chrome extension, which puts a Rewrite button next to Send.

Other situations: say no in an email, apology email, polite request email, reply to an email. More reading: confident email phrases and the email rewrite checklist.

Questions