Polite request email

Ask for what you need, politely

Paste your request. ToneSwap puts the ask up front, makes it specific, and keeps it easy to say yes, or no.

Situation
Original
Work Email tone

Your rewrite will appear here

Length

How it works

01

Paste your draft

Your own words, however rough. Or try the example to see what changes.

02

Ask for something is already selected

Keep Work Email for most messages, or pick Quick Reply for a colleague you write to every day.

03

Copy and send

The rewrite uses only the facts in your draft. Read it once, then copy it into your email.

Before and after

Real kinds of drafts, rewritten with the advice below. The rewrites keep only what the draft says: no new facts, dates or promises.

Asking for an update

Draft

Hi Kim, sorry to bother you, I was wondering if there might be any update on the contract at all? No rush!

Better

Hi Kim, is there any update on the contract? No rush.

Asking your manager for time

Draft

Hey Chris, I was hoping that maybe at some point we could find some time to sit down and possibly chat about my role and responsibilities going forward, if that's okay?

Better

Hi Chris, could we set up time to talk about my role and responsibilities going forward?

Asking a team for something by a date

Draft

Hi team, whenever you get a moment it would be great if you could maybe send over your hours for the month, I need them for payroll which closes on the 28th.

Better

Hi team, please send me your hours for the month by the 28th, when payroll closes.

How to ask for something in an email

Five rules that cover most cases.

Put the ask in the first or second sentence

A request after three lines of warm-up reads as nervous, and a busy reader may stop before they reach it.

Be specific: what, and by when

"Could you review slides 4 to 7 by Thursday noon?" is easier to say yes to than "could you take a look sometime?".

Give only the context needed to say yes

Why you need it, in one line. The full backstory can go in an attachment or a call.

Make it easy to say no

"If this week doesn't work, let me know and I'll ask someone else" makes a yes feel like a choice, not an obligation.

Drop the stacked hedges

"Just", "possibly", "if you have time" and "no worries if not" in one sentence make the request sound optional, so it gets treated that way.

Phrases to swap

Small changes that make the same email clearer.

Instead of: I was just wondering if you might possibly...
Try: Could you...
Instead of: Sorry to bother you
Try: (Cut it, or end with "Thanks in advance".)
Instead of: When you get a chance
Try: By Thursday
Instead of: Any thoughts?
Try: Do you approve, or should I change the budget first?
Instead of: I know you're incredibly busy
Try: (Cut it.)

A template to start from

Fill in the brackets, then paste it into the box at the top to make it sound like you.

Hi [name],

Could you [the specific ask] by [date]?

[One line on why it matters.]

[Optional: If that doesn't work, let me know and I'll [alternative].]

Thanks,
[you]

Before you send

Not sure how your email will come across? Paste it into the email tone checker: it shows the tone, the words causing it, and what to change first. To write emails like this in Gmail without copying them here, add the Chrome extension, which puts a Rewrite button next to Send.

Other situations: say no in an email, follow-up email, apology email, reply to an email. More reading: confident email phrases and the email rewrite checklist.

Questions